A particular type of eye infection is known as dacryocystitis. It is a painful ailment with redness or itching or swelling or inflation etc, but there are a few quick solutions for this irritating ailment. Though in few cases you need to consult with a specialist, but several home remedies are also available.
• Arrange a piece of fresh cloth & gently plunge it in lukewarm water, squeeze the cloth & compress slowly on the inflation on the eyes. It will give you some relief from the itchiness.